At Data Recovery Services, we understand that some of our work will involve access to information/records that are considered confidential.

Data Recovery Services acknowledges the responsibility to respect the confidentiality of our customers, to follow office procedures in order to protect privacy, and to act in a professional manner, both to the public and over the phone.

No matter if you're an individual user with some very private data documents and digital pictures or a financial institution with the highest concern about confidentiality and security, confidentiality should be a very important factor.

With Data Recovery Services, you can rest assured that your information and data will be kept as secure and confidential as possible.

Our confidentiality policy is based on the following:

Data will be returned to registered account owner only (spouse, family members or children cannot request data)
Only the recovery engineer and direct shift managers have access to recovered data.
Recovered data is kept on secured servers (sometimes in encrypted containers)
Files, documents, and data content will never be opened or viewed by Data Recovery Services employees unless absolutely necessary.
Under no circumstances will data be released to third parties.
All backup copies of recovered data will be automatically purged from servers within 14 days of account closing (or sooner at customer request).
We can draft or accommodate your own legal departments confidentiality agreements in most cases.
Shipped data can only be signed for by the specified individual.

Data loss can be an incredibly stressful ordeal. We empathize with what you're going through - that's why we put so much effort into making our service easier, quicker, and friendlier to use. Above all, we go to great lengths to ensure that the data recovery operation itself is safe and successful.

Our recovery engineers have the most experience, the best tools, and the brightest minds - they have performed over 5,000 successful data recovery operations and have recovered terabytes of data in the process.
Read our customer testimonials
On average, we can perform the entire data recovery operation within 2 to 5 days of receiving your drive, and can complete it even faster on demand. We are available 24/7 all 365 days of the year. Throughout the operation, we strive to make our service as transparent to you as possible - we will keep you regularly informed of our progress and always aware of all your options.
Read more about our service options
Our service is risk-free: we do not charge for the evaluation. We make you aware of what we can or cannot recover first, and then give you the option to proceed.
If you have any concerns, please contact us. Or, you can check our Frequently Asked Questions page.
Above all, we take your privacy and information security very seriously. All of our personnel go through rigorous training in data security, and your data is always stored in a secure location. Our services have been patronized by well known companies and organizations like NASA, Hollywood.tv, YMCA and others. We are proud to feature their expressed gratification letters on our site.
Read more about our confidentiality policy or see our recommendation letters

Confidentiality

Data Recovery Confidentiality Policy

Our confidentiality policy is based on the following: